Help & Support

For help and support, please browse our helpful guides and FAQs below. Should you require further assistance please complete the online enquiry form at the bottom of this page, and a member of our support team will contact you at our earliest opportunity.

A mobile funeral notice is a new way to share all the details of your forthcoming funeral service. They can be created in a matter of minutes and contain all the information you need to share, including personalised messages and interactive location maps. Once created, you can send them by SMS text message, giving family members and friends direct access to the funeral arrangements they need, via their personal mobile device

Simply choose to "Create a Notice / Log in", complete your details and create your notice in a few simple steps.

Once your account has been created and you are logged in to afuneralnotice.com, use our simple "Create a Notice" form to build your Funeral Notice. Our form will guide you through the information you need to enter, which includes an optional photograph of the deceased, details of the funeral arrangements and interactive location maps. You can then preview your notice, and send your SMS text message.

Yes. Once your notice has been created you can still edit the information within it, even after it has been sent out.

Figures can vary depending on the number of people you wish to share your notice with. Notices currently receive an average of roughly 275 views, however we have seen as many as 3,800 views from a single notice!

Your account with afuneralnotice.com allows you to manage multiple branches within a single account, so that you can purchase notices centrally and still create personalised messages for each of your branches.

Yes. All statistics are broken down for each branch, and results can be filtered through your dashboard.

Initially your funeral notice will be distributed by SMS text message, but your notices will contain buttons that allow viewers to share the information through social media.

Simply log in to your account and all your account details can be managed through the "Settings" page.

Go to our log in page, and underneath the log in boxes you will find a button that says "forgot your password?". Click this link and then enter your email address. Your password will be emailed to you.

Notices can be purchased online, with payment accepted via debit card, credit card or PayPal account, through PayPal.

In addition to our standard methods of purchasing we also offer bespoke packages for funeral professionals, which can be paid for by Direct Debit or on invoice. If you would like to discuss a bespoke arrangement for your business, please complete our online enquiry form, email info@afuneralnotice.com or call 0333 355 3612 to speak with our account management team.

If you have any issues please email our customer service team at info@afuneralnotice.com, or call us on 0333 355 3612.

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